Privacy Policy Medical Official
Privacy Policy Medical Official
Your privacy is important to us.
The user of this Website (“User”) agrees to be bound by the terms and
conditions of this privacy policy (“Policy”). In the event the terms and
conditions of the Policy are not agreeable to the User, the User is requested
to refrain from using this Website.
Sumitra Devi “Medicalofficial” is concerned about the privacy of the
data and information of the Users accessing the website – ‘www.medicalofficial.in’
or mobile applications- ‘Medicalofficial’ and ‘Marketing Tips by Medicalofficial’
and the other associated/ancillary applications, products, websites and
services managed by Medicalofficial (“Website”) and otherwise engaging with Medicalofficial
through the Website.
This Policy is a legally binding document between the User and Medicalofficial.
The terms of this Policy will be effective upon the User’s acceptance of the
same (directly or indirectly in electronic form, by clicking on the “I accept
the Privacy Policy” tab or by use of the Website) and will govern the
relationship between the User and Medicalofficial.
This Policy forms an electronic contract within the provisions of the
Information Technology Act, 2000 (“IT Act”), the rules made thereunder and the
amended provisions pertaining to electronic documents/records in various
statutes as amended by the IT Act, from time to time. This Policy does not
require any physical, electronic or digital signature.
This Policy shall, at all times be read and construed in consonance and
along with the terms of use and access of the Website (“T&C”).
Medicalofficial will not differentiate between who is using the device
to access the Website, so long as the log in/access credentials match with
yours. In order to make the best use of the Website and enable your Information
to be captured accurately on the Website, it is essential that you have logged
in using your own credentials.
This Policy highlights inter alia the type of data shared/collected from
a User in the course of the User’s usage of the Website. The Policy further
intends to apprise the User of the purposes for which the data of the User is
collected and the Website’s policy with regard to sharing such personal
information with third party entities.
The terms “We”/ “Us”/ “Our” individually and collectively refer to and
are synonymous with the term ‘Medicalofficial’ and the terms “You” / “Your” /
“Yourself” are to be construed to be synonymous with the term ‘User’.
All defined terms used within this Policy but not specifically defined
herein shall draw their meaning from the definition ascribed to such term under
the T&C.
1.
COLLECTION OF INFORMATION
Medicalofficial may during the course of the User’s usage of the Website
collect the following personal and nonpersonal information and such other
information from the Users for accessing the Website (“Information”), as part
of the voluntary registration process, any on-line survey or interaction on the
Website or combination thereof, as may be required from time to time. The
Information shall be collected in order to conduct operations on the Website.
The Website collects or can request for the below mentioned Information from
the Users
1.1 Personal Information:
(i) Name of the User;
(ii) Phone number (mobile and/or residence and/or alternative) of the
User;
(iii) Gender of the User;
(iv) Date of birth of the User;
(v) Address (official/residence/other) of the User;
(vi) Email Id (primary/alternative) of the User;
(vii) Personal information received from social networking sites through
which the User has registered to the Website including name, profile picture,
email address or friends list, and any information made public in connection
with that social media service;
(viii) Personal information from the mobile device of the User such as
their contact list including the name, phone number and the email address of
the contact;
(ix) Internet protocol (IP) address of the User; and
(x) Sensitive personal data such as passwords and payment details.
1.2 Non-personal information:
(i) Details of internet or telecom service provider of the User;
(ii) Location of a User;
(iii) Type of internet browser being used by the User; and
(iv) Such other information that may be required to access and operate
the Website
1.3 Please note that in addition to the above, the duration of use of
the Website by the User may also be logged and stored by the Website.
1.4 The Information may be collected and/or stored in electronic form,
however, Medicalofficial is hereby authorized by the User to collect/store such
information in physical form as well.
1.5 The Website may share the Information of a User with any third party
entities subject to such entities adopting reasonable safety standards with
respect to the use of such Information.
2.
REPRESENTATION AND WARRANTIES
Every User hereby represents and warrants to Medicalofficial that:
(a) all Information provided by the User is true, correct, current and
updated;
(b) all Information provided by the User and the provision of such
Information by the User does not in any manner violate any third party
agreement, law, decree, order or judgement;
(c) all Information provided by the User does not belong to any third
party, and if it does belong to a third party, the User is duly authorized by
such Third Party to use, access and disseminate such Information;
(d) the officers, directors, contractors or agents of Medicalofficial
shall not be responsible in any manner whatsoever with regard to the
authenticity or veracity of the Information that a User may provide to the
Website; and
(e) the User shall indemnify and hold harmless Medicalofficial and each
of its officers, directors, contracts or agents and any third party relying on
the Information provided by the User in the event the User is in breach of this
Policy.
Medicalofficial represents and warrants to every User that:
(a) it shall not collect the User’s sensitive personal data unless such
sensitive personal data is collected for a lawful purpose for which such
collection of data is necessary;
(b) it shall not retain any sensitive personal data for longer than such
sensitive personal data is required or can be lawfully used;
(c) in the event Medicalofficial collects Information directly from the
User, Medicalofficial shall make reasonable effort to apprise the User of the
purpose of such collection of Information, the intended recipient of the
Information and the details of the agencies collecting and retaining the
Information; and
(d) it has in place the security practices and procedures prescribed
under the Information Technology (Reasonable Security Practices and Procedures
and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”).
3. PURPOSE
AND USE OF INFORMATION
All Information collected/stored by the Website shall be used for:
(a) providing information about new educational products and services to
the Users;
(b) to continually improve the existing Website and service offerings;
(c) to conduct research and surveys;
(d) to implement the necessary security practices to ensure that all
personal data are protected;
(e) to administer the User accounts in normal course of business;
(f) to contact the Users in case where fraud, illegal activities or
breach of privacy is recorded;
(g) to enable the employees of or persons acting on behalf of Medicalofficial
to communicate with the User, as and when necessary, in order to provide the
services requested by such User;
(h) such other purposes that Medicalofficial, at its sole discretion,
however subject to the principles contained in this Policy, may deem fit.
4. SHARING
OF INFORMATION
4.1 Every User hereby expressly agrees that Medicalofficial may share
the Information collected from such User with its affiliates, employees, and
such other individuals and institutions located within or outside India from
time to time to ensure efficient management of Website traffic, to detect and
prevent identity theft and other illegal acts, and to respond to legal,
judicial, quasi-judicial law enforcement agencies or in connection with an
investigation on matters related to public safety, as required and permitted by
law and for such other purposes that Medicalofficial may deem fit from time to
time.
5. DATA
RETENTION
5.1 Medicalofficial shall retain Information for as long as is
reasonably necessary in relation to the purposes for which this data was
collected. In many instances, Medicalofficial shall retain Information that is
necessary for operation of the Website by the User, which may include
maintaining this Information beyond when the User ceases using the Website.
5.2 However, all Information pertaining to chats and student side test
attempts shall only be retained by Medicalofficial for a period of 2 years from
date of receipt of such Information, after which such Information shall be
automatically erased from the Medicalofficial servers and databases.
6. COOKIES
AND THIRD PARTY WEBSITE LINKS
The Website send cookies (small files containing a string of characters)
to your computer, thereby uniquely identifying your browser. Cookies are used
to track your preferences, help you login faster, and aggregated to determine
user trends. This data is used to improve offerings, such as providing more
content in areas of greater interest to a majority of users.
Most browsers are initially set up to accept cookies, but you can reset
your browser to refuse all cookies or to indicate when a cookie is being sent.
Disclaimer:
Some of the Website features and services may not function properly if
your cookies are disabled
The Website may contain links that will redirect the Users to third
party websites that may have access to the personal information of the User to
which this Policy shall not be applicable. Thereby, every User agrees and
acknowledges that accessing third party websites through links provided in the
Website will solely be at the Users discretion. Additionally, Medicalofficial
shall under no circumstance be held liable for breach of privacy by such third
party website nor shall it be liable for any objectionable content that may be
displayed on such third party website. The Website may contain links to other
websites, however, every User agrees and acknowledges that the Website shall
not be responsible for the privacy practices of other third party websites
which it does not own, manage or control.
7.
PROTECTION OF INFORMATION
7.1 Medicalofficial understands and acknowledges the importance of
security and protection of the Information provided by and/or collected from
the Users. Pursuant to the same, Medicalofficial shall make the best efforts to
ensure protection of Information by use of such security measures and programs
that it may deem fit for the purpose. We shall employ best efforts to protect
the Information against any unauthorized, illegal and fraudulent use of such
Information by third parties.
7.2 Notwithstanding anything to the contrary, Medicalofficial shall not
be held responsible for any loss, damage or misuse of the Information caused to
the User, if such loss, damage or misuse is attributable to an event beyond the
control of or attributable to Medicalofficial or a force majeure event.
7.3 Medicalofficial shall ensure that the Website shall adopt
appropriate encryption and security measures to prevent any hacking of the
information of the Users and third parties and shall ensure that the User shall
not be required or asked to disclose any Information, which may be prejudicial
to the interests of the User. Currently, the content available on the Website
is encrypted with AES 256 encryption where the data transfers are secured with
HTTPS secured protocols and video content is delivered through HLS protocols.
7.4 Medicalofficial shall use the Information collected from the Users
in accordance with applicable laws including but not limited to the IT Act and
the rules made thereunder and use the Information only for the purpose for
which it was furnished.
7.5 Medicalofficial has appropriate physical, electronic and managerial
procedures in relation to the Website. The servers of the Website are
accessible only to the authorized personnel and any Information of the User
shall be shared with the authorized personnel only on a need to know basis to
facilitate the services requested by the User. Medicalofficial shall endeavor
to safeguard the confidentiality of a User’s personally identifiable
information, however, the transmissions made by means of the Internet cannot be
made absolutely secure by the Website. The User agrees and acknowledges that Medicalofficial
shall not be liable for disclosure of any information due to errors in
transmission or any unauthorized acts of third parties.
7.6 The User agrees and acknowledges that Medicalofficial shall be
entitled to share the Information where such sharing is necessary for the
lawful performance of the contractual obligations existing between Medicalofficial
and the User and for such purposes as it may deem fit, however, the disclosure
of Information shall be in accordance with this Policy, the IT Act and the
rules made thereunder.
8. OPTION
TO OPT-OUT AND WITHDRAWAL OF INFORMATION
8.1 The User has the option of not providing its Information to Medicalofficial.
Further, Information provided and/or collected by Medicalofficial may be
withdrawn at any time during or pursuant to usage of the Website by a User.
Users desirous of withdrawing the Information shall send an email to the
grievance officer and request for such withdrawal. Medicalofficial may
subsequent to such withdrawal of information, at its sole discretion continue
or discontinue the provision of its services to such User.
9.
GRIEVANCE REDRESSAL
The User may, report violation of breach of privacy, Information or
identify theft or grievances in relation to the Information shared, collected,
stored or disseminated by Medicalofficial in relation to the Website, to the
grievance officer. The details of the grievance officer are as below:
Grievance Redressal
Attn: Sumitra Devi
Address: 6/604 Ganesh Nagar, Bharatpur, Rajasthan
Phone Number: +91 6350605393
E-mail Address: sumitrajharokha@gmail.com
10.UPDATION
OF POLICY
Medicalofficial reserves the right to change or update this Policy at
any time. The User shall be notified of any change to the Policy having the
effect of curtailing or limiting the existing User rights under the Policy. Any
such changes or updation of the Policy shall be immediately effective upon
posting to the Website and your continued use is deemed approval of all such
changes.
11.
GOVERNING LAW AND JURISDICTION
In the event of any dispute arising between the parties with respect to
this Policy, the same shall be referred to the sole arbitrator and the
arbitration shall be in accordance with Arbitration and Conciliation Act of
1996. The language of arbitration proceeding shall be English. The seat and
place of arbitration shall be New Delhi, India and the decision of the
Arbitrator shall be final and binding on both parties herein.
This contract shall be subject to the exclusive jurisdiction of courts
in New Delhi, India and shall be governed by the Indian laws.
12. USE OF
THE WEBSITE BY CHILDREN
To register on the website, you must meet the Age Requirements specified
hereinbelow. If you are a ‘Minor’ or ‘Child’, i.e., an individual who does not
meet the Age Requirements, then you may not register on the website, and only
your parent can register on your behalf, agree to all website Terms and
Conditions and enable access to you under their guidance and supervision.
While some of our services may require collection of a Minor or Child’s
personal information, we do not knowingly collect such personal information. In
the event a Minor or Child utilizes the website, it is assumed that he / she
has obtained the consent of the parent / legal guardian and such use is made
available by the parents or legal guardian.
Medicalofficial will not be responsible for any consequences that arise
as a result of misuse of our website, that may occur by virtue of any person
including a Minor or Child registering on the website. Medicalofficial reserves
the right to terminate your subscription and / or refuse to provide you with
access to the website if it is discovered that you do not meet the Age
Requirements and the consent to use the website is not given by your parent /
legal guardian. We will also take necessary steps to remove such information
from our servers.
If you are a parent / legal guardian and you are aware that your child
has provided us with personal information without your consent, please contact
us at sumitrajharokha@gmail.com.
If your Child faces bullying, abuse or harassment while availing our
Services, please contact us at sumitrajharokha@gmail.com.
Age
Requirements to register and use the website (“Age Requirements”):
If you are a resident of India, then you must have attained at least
eighteen (18) years of age, to register and use the website, or else act under
parental consent.
If you are a resident of Australia, then you must have attained at least
eighteen (18) years of age, to register and use the website, or else act under
parental consent.
If you are a resident of Singapore, then you must have attained at least
thirteen (13) years of age to register and use the website, or else act under
parental consent.
If you are a resident of South Korea, then you must have attained at
least fourteen (14) years of age to register and use the website, or else act
under parental consent.
If you are a resident of Vietnam, then you must have attained at least
sixteen (16) years of age to register and use the website, or else act under
parental consent.
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